iTS intelligent technology services

terms and conditions

General terms and conditions / iTS IT-Service Thomas Schaal '2016

1. Conclusion of the contract

With the placement of your order, you submit a binding offer to us for the conclusion of the contract.

By sending an order confirmation by e-mail to you or by the delivery of the ordered goods we can accept this offer. First, you will receive a confirmation of the receipt of your order by e-mail to the e-mail address you have provided (order confirmation). However, a purchase contract only comes into effect with the dispatch of our order confirmation by e-mail to you or with the delivery of the ordered goods.

2. Storage of the contract text

We save the contract text of your order. You can print it before sending your order to us by clicking on "Print" in the menu of your Internet browser in the last step of the order. We will also send you an order confirmation and order confirmation with all order details and our terms and conditions to the e-mail address you provided.

3. Retention of title

The delivered goods remain our property until complete payment of all claims.

4. Prices, shipping costs, return costs upon revocation

All advertised prices are NET prices, only in the last step of the payment procedure the legal value added tax is added up. The amount of shipping costs depends on the total order volume in €, for items that are optionally available for download, the customer has the option to select o, oo €.

Insofar as you make use of an existing right of revocation, you have to bear the regular costs of the return, if the delivered goods correspond to those ordered and if the price of the goods to be returned does not exceed 40 euros or if you haven't delivered the consideration or a contractually agreed partial payment at the date of withdrawal (if the price is higher than 40 euros). Otherwise, the return is free for you.

5. Delivery conditions

Unless otherwise stated in the offer, we bring the goods within up to 7 working days after receipt of payment in the shipping. For delivery on account or payment by direct debit, we bring the goods, unless otherwise stated in the offer, within up to 7 working days after delivery of the order confirmation in the shipment.

6. Terms of payment

Payment is made either in advance by advance transfer, by invoice, by PayPal, by direct debit or cash on delivery. We reserve the right to exclude single payment methods. If you choose the payment method in advance, we will give you the bank details in the order confirmation. The invoice amount has to be transferred to our account within 10 days. A right of retention can only be exercised if the claims result from the same contractual relationship.

7. Warranty

The warranty is governed by the statutory provisions. As far as used goods are the subject of the purchase contract and the buyer is not a consumer, the warranty is excluded. If the customer is a consumer, the warranty period for the purchase of used items is one year.

8. Data protection

In the initiation, conclusion, settlement and reversal of a purchase contract, we collect, store and process data within the scope of the legal provisions.

When you visit our website, the IP address, date and time currently used by your PC, the browser type and operating system of your PC and the pages you are viewing are logged. Conclusions on personal data are not possible and not intended.

The personal data that you provide us with, for example if you place an order or send us an e-mail (such as your name and contact information), are only processed for correspondence with you and for the purpose for which you provided us with the information. We pass your data on only to the service provider entrusted with the delivery and to the extent necessary to perform this service. For the processing of payments we must pass on the relevant data tothe authorized banking institution.

We assure that we do not pass on your personal data to third parties, unless we are legally obliged to do so or you have previously expressly consented. Insofar as we make use of the services of third parties for the execution and processing of processing, the provisions of the Federal Data Protection Act are complied with.

Duration of storage

Personal information that has been communicated to us through our website will only be stored until the purpose for which it was entrusted to us is fulfilled. As far as commercial and tax retention periods are to be considered, the duration of the storage of certain data can be up to 10 years.

Your rights

If you no longer consent to the storage of your personal data or if this information has become incorrect, we will initiate the deletion, correction or blocking of your data in accordance with the statutory provisions. Upon request, you will receive free information about all personal data that we have stored about you. For questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data, please contact:

iTS IT-Service Thomas Schaal, Katzbachstrasse 24, 81476 Munich

Links to other websites

As far as we refer or link from our internet offer on the web pages of third, we can not take over guarantee and adhesion for the correctness and / or completeness of the contents and the data security of these websites. Since we have no influence on the adherence to data protection regulations by third parties, you should examine separately the respective offered data protection statements.

9. Applicable law

This agreement is subject exclusively to German law. This choice of law applies to a consumer only to the extent that it does not restrict any mandatory statutory provisions of the state in which he has his domicile or habitual residence. Jurisdiction is Munich (Bavaria), Germany.


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Contact us:

FON: .89 215 507 62 -0

iTS intelligent technologies services

IT-Service Thomas Schaal

Katzbachstrasse 24

81476 München

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